Bournemouth 7s Festival are looking for a self-motivated, well-organised individual, with a deep understanding of prospecting and developing strong relationships with customers.
Location: All applicants must be based within the Bournemouth, Poole & Christchurch area
Salary: From £25k DOE
• Oversee and manage relationships with over 400 participating sports teams.
• Act as the primary point of contact for all team-related inquiries, ensuring prompt and effective communication via phone, email & WhatsApp.
• Identify & nurture new leads.
• Convert leads into customers through personalised communication and targeted sales strategies.
• Build and maintain a robust pipeline of interested teams.
• Actively seek out new leads by researching and identifying potential customers.
• Develop and implement strategies to convert leads into customers.
• Research, build and expand databases of potential sports teams, whilst keeping updated and refined to ensure accuracy and relevance.
• Liaise with universities to establish and build relationships with sports & social societies.
• Develop strategies to engage sports teams and ensure their ongoing involvement in the event.
• Upsell additional team upgrades and services to teams that have already booked.
• Customise offers to match the needs of each team, maximising revenue and customer experiences.
• Regularly update and track leads in the CRM, ensuring accurate forecasting ahead of deadlines.
• Manage and update customer profiles within our CRM system.
• Track customer interactions, sales progress, and follow-up activities to optimise the sales process.
• Implement automated work flows within the CRM to streamline sales processes, improve efficiency that and nurture leads, follow-ups, and customer communication.
Capability, Knowledge & Experience
• Proven experience in account management, sales, or within the sports or events industry
• Strong organisational skills with the ability to manage a large volume of accounts and leads.
• Excellent communication skills, both written and verbal.
• Proficiency in CRM systems and sales automation tools.
• Ability to build and maintain relationships with clients and stakeholders.
• Self-motivated with a strong drive to achieve sales targets.
• Familiarity and understanding of the sporting team culture amongst our sports.
• Flexible working hours
• Nest pension
• 29 days holiday package
• Office closed between Christmas and New Year
• Staff social and other festival perks
• Occasional WFH days
• Working in one of the world’s most exciting industries